- From the Sign In page click the forgot password link
- Enter the email address associated with your Thread account and click "Reset Password"
- You will receive an email with a secure link to set your new password
- Click the link in the email and follow the directions to set your new password
If you don't receive an email, please check your spam/junk folder to make sure it didn't end up there.
You can also add firstname.lastname@example.org to your contacts to avoid emails going to your spam folder in the future.