How to reset your password

If you've forgotten your Salesforce password you can go through the process to reset it by following just a few steps. You can also contact your company's Salesforce Administrator for help with resetting a forgotten password. 

1. Open Tact and tap on "Connect With Salesforce"

2. Tap on "Forgot Your Password?"

3. Enter your Salesforce username (if you've forgotten your username, contact your Salesforce Admin)

4. Salesforce will send you an email with a link to finish resetting your password; tap on the link in the email

5. Answer your security question and tap "continue"

6. Create a new password that fits the specifications Salesforce provides; tap "change password"

7. Go back to Tact and tap on "Return to Login"

8. Enter your Salesforce username and new password; tap "Log in"

9. Tact will now connect to Salesforce 

Please note that due to variations in an organization's security, you may not be able to reset your own password using this method. In these cases, please do reach out to your internal IT Support and Salesforce Admin teams for assistance.