If you're not connected to the internet or have somewhat spotty service, we recommend you use the "dial-in" option for audio when joining a Thread meeting for the best quality.
If you need to join a meeting via the URL in order to share your screen or view presentations, simply choose the "Call using phone" option at the top right of your screen or the "Dial in" option on your mobile device.
To join the audio using your phone:
1. Depending on your location, dial Thread at:
United States 1 (650) 200-4706
United Kingdom +44 1513172993
France +33 974594542
Netherlands +31 850014219
Germany +49 15735989623
2. Enter the Thread meeting ID followed by the "#" sign. You can find the meeting ID in the URL of the meeting, for example, if the meeting URL is https://thread.id/173567431 the meeting ID is "173567431"
3. Enter your participant code and the # sign. Your name will show up on the meeting participants list
*If you don't have a participant code, you can enter 0#. Once you join the meeting you will appear in the Thread meeting as "Call in User".
If you want your invitees to join via the phone always, you can add these instructions to your invite and customize based on what country users are joining from:
For the United States:
1. Dial 1 (650) 200-4706
2. Enter the Thread meeting ID followed by the #sign
3. Enter 0#
See the below screenshots for dialing in by phone after joining via the web or desktop, and dialing in from Thread on your phone.
Dial-in Audio on Desktop or Web
Dial-in Audio on Your Mobile Device